About us

Heritage Bank has grown from our origins in Toowoomba in 1875 to become one of Australia’s largest customer-owned banks, with branches in Queensland and New South Wales, and a national network of mortgage broker partners.

We're committed to helping our customers through good times, and times of hardship. We know that helping our customers reach their financial dreams is not just about great products and competitive rates, it's about their entire banking experience. We have branches across Queensland and NSW and our Contact Centre is available 24/7.

How we operate

In March 2023, Heritage Bank entered a new phase in our history, by merging with People’s Choice Credit Union to create Australia’s leading member-owned banking organisation. While we have come together as a single organisation, we will continue to operate under the Heritage Bank and People’s Choice brands for an interim period while we continue our integration process. After that, we will adopt a single new brand, one that reflects our new aspirations, as well as the legacies of both Heritage and People’s Choice.

Community support

We support our members and their wider communities by making a positive difference through a diverse range of community initiatives, including our widespread Sponsorship program,  Annual Photographic Awards,  Community Branches, and the Heritage Bank Charitable Foundation.

Proudly supporting people's firsts.

Helping our customers achieve their firsts in life and reach their financial dreams is at the heart of all we do. Whether it's your first car, home, business or chicken, we're proud to support your journey every step of the way.

Heritage Bank is proudly customer owned and committed to doing good in our community